
In partnership with Nationwide Building Society
Nationwide Building Society is partnering with Dementia UK to offer free dementia clinics.
Ruby talks us through her working day supporting families affected by dementia in local communities.
Ruby Guild is a dementia specialist Admiral Nurse working in dementia clinics in Nationwide Building Society branches as part of its social impact programme, Fairer
Futures
Over the next three years, our partnership will offer free clinics in 200 Nationwide branches across the UK. Ruby talks us through her working day supporting families affected by dementia in local communities.
9am I arrive at the Nationwide branch where I’m holding today’s clinic and introduce myself to the colleagues, who show me to the private room where I’ll be running the clinic. Today, I’m seeing five families in confidential 45-minute appointments.
10am My first appointment is with Mr and Mrs Mehta*. Mr Mehta has recently been diagnosed with dementia. They received the diagnosis by phone and weren’t given the opportunity to discuss it in detail.
“We talk about how they could adapt things, rather than losing them – life doesn’t have to stop for dementia.”
They have lots of questions about his symptoms and the next steps. They’re grateful for my advice and say that having an appointment in their Nationwide branch made it less stressful. People often find it daunting to go to appointments in hospitals or mental health clinics, so holding clinics on the high street can put them at ease.
11am Next, I meet Faye, who has young onset dementia, and her partner Steve. They’re finding it harder to keep up with their hobbies, like sport and travelling, and feel quite hopeless about the future. We talk about how they could adapt things, rather than losing them – life doesn’t have to stop for dementia.
12pm I pop out for lunch and a look around the nearby charity shops – I can’t resist a bargain! I leave some cards in the shop to raise awareness of the clinics and other ways Dementia UK can support people, and drop some off in the library, too. A lot of people don’t have an Admiral Nurse in their area, so it’s important they know how else they can get support.
1pm I meet with Matt, whose mum has dementia. A recent hospital admission has left her increasingly confused. She’s having extra carers but is getting stressed about the strangers in her home. We discuss how to manage her care so it’s less unsettling for her. I also advise Matt to ask the GP for his mum’s annual dementia review – he didn’t know she was entitled to this.
4pm After two more appointments, I write up the day’s notes. Meeting today’s families has been a pleasure – it means a lot to know I’ve helped.
“Meeting today’s families has been a pleasure – it means a lot to know I’ve helped.”
5pm I say goodbye to the Nationwide colleagues, who I’ll see again tomorrow for the next round of appointments, before heading home to my partner, 12-year-old daughter and dog, Amber. Being an Admiral Nurse is my dream job. Supporting people face-to-face – and also raising awareness of Admiral Nursing in local communities – is a privilege.
* The stories in this article reflect some of the issues we discuss in clinics but are not based on specific people’s experiences. All names are fictitious.
If you care for someone with dementia or live with the diagnosis yourself, you can book a free appointment with an Admiral Nurse in selected Nationwide branches for expert, tailored support.
Nationwide Building Society is partnering with Dementia UK to offer free dementia clinics.
Dementia UK, in partnership with other organisations, is recruiting for Admiral Nurse positions. Find your next role here.
Find out what a typical day looks like for an Admiral Nurse in both an acute and community setting.