Swindon’s Great Western Hospital’s New Admiral Nurse Service

New service will see a team of dedicated specialist dementia nurses working across community and hospital settings.

The nurses will provide one-to-one support, practical advice and expert guidance that helps people face dementia with more confidence and less fear.

Charlie Duhig and Tim Allen, the specialist nurses, will be supporting the complex needs of Swindon families living with dementia either in people’s homes, community support groups or in the hospital setting. The new service is only the second Admiral Nursing service nationally to bridge the gap between hospital and community support.

Charlie Duhig

Charlie Duhig is an advocate of relationship-centred approaches to dementia care, which ensures that the needs, rights and wishes of people living with dementia are always respected. Prior to her starting her role at the Great Western Hospitals NHS Foundation Trust, Charlie was a Memory Nurse with one of her key achievements being the development of a nurse diagnostic service, which reduced waiting times from up to nine months to six weeks.

Within her role, Charlie will ensure that all families have access to the best possible dementia care from the moment they come into the hospital through to discharge. It will also see her doing community outreach work.

Commenting on her role, Charlie said: “There’s still so much uncertainty around dementia, for the families who don’t know where they can turn to in times of need to healthcare professionals who need guidance on how to support dementia patients in hospital.

“I am so honoured to be starting this position and I hope I can do right by the thousands of families living with dementia in the area.”

Tim Allen

Tim Allen will have more of a community-focused outreach role, with some hospital support. Tim comes from a 16-year career in Avon & Wiltshire Partnership Trust and has a strong background in setting up new services. He will support families who are at high risk of being readmitted to hospital due to complex needs.

Tim said: “Having a dual role in a community and hospital setting is key to making sure that there are more joined-up approaches to care, from the hospital to the home and vice versa, for families facing dementia.”

“… leading the way in developing a broader Admiral Nursing service”

Claire Watts, DOME Matron and Nurse Lead for dementia, said: “As a Trust, we are pleased to have the help and support of our two Admiral Nurses. They are leading the way in developing a broader Admiral Nursing service, which will support families and patients affected by dementia both during and after their hospital stays. Providing this much-needed support really helps families during what can be an incredibly difficult time.

“The Admiral Nurses also excel in supporting staff with providing top quality care for all people living with dementia.”

Dr. Hilda Hayo, CEO and Chief Admiral Nurse at Dementia UK, added: “The fact that we have two Admiral Nurses working in community and hospital settings jointly is a new but important approach in dementia care. We know that families managing transitions of care can often be caught in challenging situations and it exerts a huge emotional and physical toll on them. Charlie and Tim’s invaluable work will help them greatly.”

All in-patients will be able to access Charlie’s support whilst Tim’s support is covered by all families registered with a Swindon GP.