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Paulette, Admiral Nurse models for a shoot on location for the Dementia UK photo library in February 2022.

How we can support you

Whether you have a question that needs an immediate answer or need emotional support when life feels overwhelming, these are the ways our dementia specialist Admiral Nurses can support you.

    Dementia Helpline: free confidential support

    The free, confidential Dementia Helpline is staffed by our dementia specialist Admiral Nurses who provide information, advice, and support with any aspect of dementia, including Alzheimer’s disease. The Helpline is open:

    • Monday to Friday: 9am to 9pm
    • Saturday and Sunday 9am to 5pm (closed 25th December)

    Admiral Nurse providing dementia support over the phone

    Situations where you might prefer to contact the Helpline:

    • If you need to speak to a nurse more urgently
    • If you would like to speak to a nurse in the evenings or over the weekend
    • If you prefer to use the phone rather than make a virtual face-to-face appointment

    The Helpline nurses can also advise whether there is an Admiral Nurse service that you can access in your area.

    Call the Dementia Helpline today to get free, expert advice on 0800 888 6678.

     

    Book an appointment with a dementia specialist Admiral Nurse

    Our virtual clinics give you the chance to discuss any questions or concerns with a dementia specialist Admiral Nurse by phone or video call, at a time that suits you. Appointments are free and confidential and last 45-minutes. They are available between Monday to Friday, from 10am to 5pm.

    Book an appointment

    Virtual dementia clinic appointment with Dementia UK nurse

    Situations where you might prefer to book a clinic appointment:

    • If you don’t need to speak to a nurse urgently and would like to pre-book an appointment at a time that is convenient for you
    • If you would prefer a face-to-face virtual appointment to a phone conversation

     

    Book a face-to-face appointment at a Nationwide branch

    Our dementia clinics are being held at selected Nationwide branches across the UK. All appointments are confidential and will take place in a private space within the branch.

    Find a clinic near you and book an appointment

    Helen Green, Admiral Nurse, at Leeds Building Society

     

    Dementia: what next?

    An online programme for people affected by dementia

    Learn more and register for free

    Lady on a laptop

    Our new, free online series, ‘Dementia: what next?’, is designed to help you learn more about dementia and the next steps you could take. Hosted by our dementia specialist Admiral Nurses, the sessions will provide you with expert information and advice on topics we are frequently asked about, helping you navigate the future with more confidence.

     

    What are our services and how can you use them?